It is spread across systems
Drive, wiki, contracts, email threads and one person's folder.
Solution · Knowledge
AI Knowledge Systems
Let employees ask a question instead of searching for a file — answered from your approved documents, with the source shown and access scoped by role.
Answers cite the document they came fromAccess follows existing permissions
Who it's for
- Documentation spread across several systems
- Staff who interrupt colleagues to find answers
- Material that is reasonably current and findable
- Existing role-based access to respect
The problem
The knowledge exists. Finding it is the problem.
01
02
Experienced staff become the search engine
The fastest route to an answer is interrupting the person who knows.
03
Old versions stay in circulation
Someone answers confidently from a policy that changed last year.
Starting scope
What a first project actually looks like.
What the live trial covers
- The agreed document sources and the users who need them
- Retrieval scoped to the approved sources
- Answers that show their source
- Role-based access boundaries respected
- A defined behaviour when nothing is found
- Test questions agreed with the team that will use it
What the trial should show
- Agreed test questions return answers a knowledgeable colleague would accept
- Every answer shows a source that can be checked
- Questions with no supporting document return that, rather than an inference
- Restricted material does not appear for users without the role
When this is not the right fit
- The documentation is badly out of date
- The real knowledge is undocumented and lives with individuals
- Access rules are unclear or contested
- Answers require legal interpretation rather than retrieval
€0 upfrontRun it in your business for 3 days before you pay. If you keep it, a Live AI Workflow starts from €1,500 for one workflow.Start a free live trial
Full working functionality for the agreed workflow — not an artificially limited demo. The workflow itself is agreed with you before the trial starts.
What the system does
A question in, a sourced answer out.
The assistant retrieves from the documents you approve for it, answers in plain language, and shows where the answer came from so it can be checked.
Answers drawn from your approved documentsPolicies, procedures, contracts, product and technical documentation.
Shows the sourceThe document and section behind the answer, so it can be verified.
Respects who may see whatRetrieval is scoped by role and configured to respect source and role-based access boundaries.
Handles comparison questionsSuch as which contracts in a region carry non-standard terms.
Says when it cannot find itRetrieval narrows what the assistant works from, which reduces invented answers without eliminating the need to check a cited source.
Reflects updatesWhen a document is replaced, answers follow the current version.
Before and after
What changes when someone needs an answer.
01todayA question is answered by interrupting whoever knows.with the systemThe question is answered from the approved material directly.
02todayThe answer comes from a document someone remembers.with the systemThe answer shows the document and section it came from.
03todayA policy that changed last year is still quoted confidently.with the systemAnswers follow the current version once a document is replaced.
04todayNobody knows which questions keep being asked.with the systemRecurring gaps become visible so documentation can be improved.
Example workflow
An internal question, answered with evidence.
01Employee asks a questionIn plain language, in the tool they already use.RECEIVED
02Access checkedRetrieval is limited to what this person is allowed to see.DONE
03Relevant passages retrievedFrom the approved document set, not the open internet.DONE
04Answer composed with citationsStated plainly, with the document and section shown.DONE
05Conflicting or outdated sources foundThe assistant flags the conflict for a person rather than choosing between them.NEEDS APPROVAL
06Question and answer recordedRecurring gaps become visible so documentation can be improved.DONE
Illustrative workflow · configuration varies by project
Integrations
It reads where your documents already live.
Source systems can remain the systems of record. Retrieval and indexing architecture is scoped around the available connectors, permissions and data requirements, while unnecessary migration is avoided.
Document storageWikiContractsEmailIntranetDatabasesInternal APIs
Integration feasibility is confirmed during scoping.
Human control
It informs decisions. It does not make them.
A knowledge assistant is a retrieval and drafting tool. Where an answer carries legal or financial weight, it points to the source and the responsible person.
Legal interpretationsource shown, decision human
Conflicting document versionsflagged, not resolved
Restricted materialexcluded by role
No supporting document foundsays so rather than inferring
Example implementations
Where this fits.
Professional services
Precedent and engagement terms
Staff check standard positions and non-standard clauses without interrupting a partner.
Automotive
Procedures and warranty terms
Service staff check warranty conditions and procedures at the counter.
Hospitality
Operating procedures across sites
New staff get consistent answers regardless of which site they joined.
Tell us the workflow, we build and connect it, you run it live for 3 days, then keep it or switch it off. Larger systems start from €7,500.See pricing
Questions
What teams ask about internal AI.
Data handling and processing boundaries are defined during system design and agreed before deployment, including which providers are used and under what terms. This is a design decision made with you, not a default we apply silently.
Retrieval is scoped by role. The assistant is configured to respect source and role-based access boundaries, and access design is part of the build rather than an afterthought.
Preparation can often be limited, but it is not zero. Documents need to be findable and reasonably current. Part of the technical review is identifying which sources are reliable enough to include and which should be left out at the start.
Try this in your real business for 3 days.
Give your team 3 days of answers from your approved documents, with sources shown, before you decide whether to keep it.